Templates are a staple part of technical documentation. They help teams maintain consistency, speed up content creation, and promote shared standards. However, they can also introduce friction, limit creativity, and become rigid checklists that fail to adapt to real-world needs.

This talk explores the practical advantages and common pitfalls of documentation templates. You will learn how to make templates support your writers and readers, rather than get in their way. We will look at how to design and use templates that provide structure without sacrificing clarity, flexibility, or context.

Whether you are creating templates from scratch or working within existing ones, this session will help you find a more effective and balanced approach.