Conference Abstract

Your first implementation of Microsoft Dynamics 365 Business Central is rarely as simple as it looks in demos. Between unclear requirements, unexpected data migration challenges, evolving customer expectations, and the pressure of approaching go-live dates, new consultants quickly discover that successful ERP projects require far more than product knowledge.

This session shares practical lessons learned from real SMB implementations and highlights the things many consultants wish they had known before starting their first Business Central project. We’ll explore common early-project pitfalls such as

- jumping into configuration too quickly
- underestimating data preparation, agreeing to unnecessary customizations
- assuming users are ready for change.

The session will also provide practical strategies for running better discovery workshops, aligning consultant and customer expectations, documenting key decisions, and preparing customers for testing and adoption. These habits can significantly reduce project risk and help consultants deliver smoother implementations.

Whether you are a new consultant, developer, or partner team member starting your journey with Business Central, this session will help you approach your first projects with greater confidence. Experienced partners will also gain insights into mentoring new consultants and avoiding common implementation mistakes.