Studies show that while IQ is important for landing your technical dream job, it is actually EQ (emotional Intelligence) that will set you apart from your colleagues. In this session, Mastering the Soft-Side of your Technical Role, we will learn the basics of emotional intelligence and focus specifically on developing the skill of giving and receiving feedback.

Users will learn how to deliver difficult feedback to colleagues and/or clients in such a way that it can be well-received and acted on. We'll cover different aspects of difficult conversations that may come up in collaboration settings specific to technical project work.