Accessibility in banking and personal finance is still not where it needs to be. The biggest issue: You can't simply opt out of using financial products.

While it may be an issue of compliance for service providers, it can be a question of survival for end users.

Thinking "Beyond Compliance" means listening to underserved communities, elevating internal standards for accessibility and quality assurance processes, and holding products to higher standards than what is legally mandated through the European Accessibility Act.

Inclusive design doesn’t mean designing for perfection; it means designing for reality.

First held at Ailleron Innovation Forum 2025