Session

The Power of Dynamics 365 Customer Voice & Power Automate

In a magical combination, Dynamics 365 Customer Voice and Power Automate can be used in partnership to extend the capabilities of Microsoft's feedback tool.

Customer Voice data and responses are stored in the Common Data Service, providing the ability to use the flexibility of flows to give organisations a powerful solution to request and analyse feedback from customers.

In this session, we'll take a look at some of the common flows you might want to create when using Customer Voice.

Megan V. Walker

Business Applications MVP

Chesterfield, United Kingdom

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