Gathering feedback from customers is vital to analyse what you're getting right, and what needs to be improved in terms of products and services offered. Microsoft Forms Pro survey variables can be created and used to show piped values in emails and survey questions; you can also use them to create links between different types of records providing you with a way to update them after responses are received. In this session, you will learn how to create new variables, where to use them, how to get the right data to display and provide a personalised and powerful experience