If you opened Copilot Studio recently and went looking for Topics, something was different. The new agent experience removes the canvas, the trigger phrases, and the branching logic... what replaced them, in part, are Skills.

In this session, we will build the same IT helpdesk agent twice. Once in the classic experience using Topics, twelve nodes and four branches deep. Once in the new experience giving topics the ol boot.
Leave knowing what Skills are, how to use them effectively, and what it means for the agents you have already built. Plus where Workflows start to fill in the gaps.