Session

Practical use of Microsoft Power Virtual Agent. Real use-case scenario

No matter the company size, every manager has the same wish. In the situation, when the employee is sick, out of the office, and couldn't set the auto-reply by him/herself, set it up for the employee quickly and without engaging IT.

During this inspirational real live scenario demo session, you will see how you can build a chatbot in Teams to make this wish come true and also how to make the solution available for the whole organization quickly without any cost.

Main takeaways:
- How to build a chatbot using Microsoft Power Virtual Agent in Teams
- practical advices on how to build smart topics and not confuse your user
- How to run a Power Automate flow from a Power Virtual Agent and how to check the manager of a particular user
- How to use a Graph API to set auto-reply for a user and avoid extra license costs

Depending on time, I can build the solution (min time requirement of about 1,5h) or demo how this has been made and how it works (45 minutes), The session demonstrates the use of PVA, Power Automate, Logic Apps, and SharePoint lists.

Michał Ziemba

Microsoft Certified Trainer (MCT), Cloud Solution Architect & IT Systems Integrator

Gdynia, Poland

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