Of course, empathy is essential to realizing the value of agility as well as in establishing psychological safety and creating a high-trust culture, but how to actually cultivate empathy? Empathy as a concept is often discussed but hard to contextualize; we recognize it when we experience it, but don’t often have the language and skills to cultivate empathy as a cognitive attribute with measurable behaviors.
In this experiential session, we will focus on the role of empathy in achieving any of these objectives. You’ll explore what it takes to build empathy, for yourself, your teams and your organization. You’ll learn pragmatic and personalized techniques you can apply immediately in your organization.

Attendees will attain a deeper understanding of

1. Why and how to build empathy within yourself, your teams and the organization sustainably
2. How empathy is an important skill for organizations' Agile practices
3. Understand when and how to apply gamification principles