We lose an enormous amount of project time to project ping-pong: endless back-and-forth emails, discussions, and meetings just to reach a shared understanding of project information. Wouldn’t it be great to ask once—and get correct, complete answers without the rework?

You can, with information design.

Borrowing techniques from usability, visual design, and software design, this session shows you how to design communication so it’s actually usable. You’ll learn how to elicit more precise answers from stakeholders the first time, get more accurate feedback, and enable faster, higher-quality team decision-making. Join this session to reduce communication rework, cut meeting fatigue, and finally stop project ping-pong.

Can be presented as a talk or workshop