Everything we do on software projects begins with getting information from somebody else. Consider this: whether we are scoping out our work, gathering requirements, understanding the process, testing, or undertaking another task, everything begins with an interview. Whether a single stakeholder or a group, knowing how to conduct an effective interview will enable us to gather the information and data we need to do our work. The more our stakeholders can trust in our skills, the more information they will contribute. We all know of excellent interviewers, but how do we do it ourselves? What kinds of questions do we ask and when, and for which stakeholder and scenario? Are there some question types that are better used with individuals than with groups? At the same time, how do we document responses accurately and efficiently? Join us to learn the answers from Pamela Paterson, an IT business analyst and best-selling author.

60 min talk or longer workshop that can be adjusted by event