Imagine project documentation that people actually want to read: concise, purposeful, and easy to use. Too often, documents become bloated, filled with jargon, and ultimately ignored. This session introduces a systems thinking approach to the entire documentation lifecycle.
We’ll explore how to apply systems thinking concepts, from identifying the real purpose of a document to designing it for clarity, efficiency, and long-term usability. You’ll see how each project role, from business analysts to developers to project managers, can contribute to and benefit from this streamlined approach. Through practical strategies and examples, you’ll learn how to:
- Start documentation projects with clear intent and stakeholder alignment
- Use lean practices to strip away the unnecessary and keep what adds value
- Maintain documents over time so they remain current, accurate, and trusted
- Transform documentation from a burden into a living, useful asset for your projects
Whether you’re writing requirements, technical guides, or project reports, you’ll walk away with a roadmap to create “lean and mean” documents—succinct, effective, and sustainable.