Nobody wants to read project documentation--we know this. But is it possible to create documentation that stakeholders *will* read? Yes, through applying systems thinking you can make your documents concise, purposeful, and easy to use. We’ll explore how to apply systems thinking concepts, from identifying a document's real purpose to designing it for clarity, efficiency, and long-term usability. Through practical strategies and examples, you’ll learn how to start documentation projects with clear intent and stakeholder alignment, use lean practices to strip away the waste, and maintain documents over time so they remain current, accurate, and trusted. Whether you’re writing user stories, technical guides, or project reports, you’ll walk away with a roadmap to create “lean and mean” documents—succinct, effective, and sustainable.

Can be presented as a talk or workshop