Imagine project documentation that people actually want to read: concise, purposeful, and easy to use. Too often, documents become bloated, filled with jargon, and ultimately ignored. We’ll explore how to apply systems thinking concepts, from identifying the real purpose of a document to designing it for clarity, efficiency, and long-term usability. Through practical strategies and examples, you’ll learn how to start documentation projects with clear intent and stakeholder alignment, use lean practices to strip away the waste, and maintain documents over time so they remain current, accurate, and trusted. Whether you’re writing requirements, technical guides, or project reports, you’ll walk away with a roadmap to create “lean and mean” documents—succinct, effective, and sustainable.

Can be presented in a talk or workshop