Interviewing and elicitation are not just soft skills; they are strategic capabilities. On tech projects, you rely on stakeholders for the information that moves the work forward, but they’re often overloaded, disengaged, or shy. How do you get them to speak up? You borrow techniques from the experts. Professional interviewers know how to build rapport quickly with new stakeholders, draw out people who stay silent, and get time with stakeholders even when their calendars are full. You’ll learn techniques for getting timely, relevant stakeholder input; tools and practices to keep conversations focused and on track; and methods to create a safe, open environment for honest communication.

Outcomes
Build rapport quickly with new or reluctant stakeholders.
Secure timely input from busy, overloaded stakeholders.
Keep conversations focused in a safe, open environment.

Can be presented as a talk or workshop