Session

How to Make Your Stakeholders Talk: Techniques from Professional Interviewers

Navigating stakeholder communication is a critical skill in IT, yet it often feels like walking a tightrope. Striking the perfect balance between encouraging stakeholders to share their insights when needed and ensuring they don't overwhelm the process at other times is a nuanced challenge. Join us as we provide actionable techniques and insights tailored for software projects aiming to optimize stakeholder interactions. This session will cover how to create a structured communication flow that encourages productive input without letting discussions spiral out of control.

Key topics include:
- Techniques for eliciting timely and relevant stakeholder feedback.
- Methods to create a safe and open environment for honest communication.
- Tools and practices to keep conversations focused and on track.
- Strategies to manage and limit unproductive or excessive stakeholder input.
- Balancing diverse perspectives to enhance project outcomes without compromising efficiency.

By the end of this session, you'll be equipped with practical strategies to ensure your stakeholders provide valuable contributions at the right times while maintaining the focus and momentum of your projects. Whether you’re a developer, project manager, or team lead, this session will help you refine your stakeholder communication skills and improve your project's success.

This session can be presented in a one-hour talk, 2 hour workshop, or a half-day session.

Pamela Paterson

International Best-Selling Author, Business Systems Analyst, Project Manager

Ottawa, Canada

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