Session

Mastering Stakeholder Dynamics: Expert Techniques for Handling Difficult Stakeholders

Managing stakeholder relationships is a crucial aspect of successful software development, but dealing with difficult stakeholders can be particularly challenging. In this session, we will explore advanced strategies to effectively manage and navigate these complex interactions. You will learn how to transform challenging stakeholder relationships into productive collaborations that drive project success.

Key topics include:
- Identifying and understanding the root causes of stakeholder difficulties.
- Techniques for building trust and rapport with challenging stakeholders.
- Communication strategies to address and resolve conflicts.
- Tools and methods to manage stakeholder expectations and demands.
- Leveraging negotiation and influence tactics to achieve project goals.
- Case studies and real-world examples of successfully managing difficult stakeholders.

By the end of this session, you will be equipped with practical, expert-level techniques to handle difficult stakeholders with confidence and ease. You will gain insights into turning potential roadblocks into opportunities for enhanced collaboration and project advancement.

Pamela Paterson

International Best-Selling Author, Business Systems Analyst, Project Manager

Ottawa, Canada

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