Session

Stakeholders Hate Questions—Here’s Why and How to Fix It

When you ask stakeholders for information, *how* you ask a question is often more important than *what* you ask. A poorly framed request can trigger resistance, misalignment, or scope creep, whereas a well-structured request can foster clarity, buy-in, and efficient decisions. Sequencing your questions deliberately (what to ask first, what to ask next, and how to frame each request) can guide dialogue, shape decisions, and lead to better collaboration. This session guides you in structuring your communication to achieve maximum impact. You will learn to craft questions that keep information flowing, identify and correct problematic phrasing, and apply structured question patterns in any stakeholder conversation.

Outcomes
Craft questions that keep information flowing.
Identify and correct problematic question phrasing.
Sequence questions using structured patterns in any conversation.


Can be presented as a talk or workshop

Pamela Paterson

Best-Selling Author, Business Systems Analyst, Systems Engineer, Project Manager

Ottawa, Canada

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