Session
Stakeholders Hate Questions—Here’s Why and How to Fix It
Quote: “The beginning of wisdom is to call things by their proper name.” – Confucius
In elicitation, *how* you ask a stakeholder a question is often more important than *what* you ask. A poorly framed request can trigger resistance, misalignment, or scope creep, whereas a well-structured request can foster clarity, buy-in, and efficient decisions. Learning the art of language sequencing can guide dialogue, shape decisions, and lead to better collaboration. This session guides you in structuring your communication to achieve maximum impact. You will learn to craft questions that facilitate information flow, identify and correct problematic phrasing, and apply structured patterns to improve stakeholder elicitation.
Can be presented as a talk or workshop
Pamela Paterson
International Best-Selling Author, Business Systems Analyst, Project Manager
Ottawa, Canada
Links
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