Elicitation sessions with tech and business stakeholders don’t always stay focused. Stakeholders drift off-topic, go down tangents, or answer everything except the question asked; if we let this happen, we are wasting valuable project time. Wouldn't it be useful if we could interrupt our stakeholders professionally without damaging trust, rapport, or collaboration? This session explores practical verbal and non-verbal techniques for respectfully and professionally interrupting and guiding elicitation back on track. You’ll learn how to maintain clarity and momentum while ensuring stakeholders continue to feel heard, supported, and genuinely valued. Join us to learn the art of the seamless interruption that enables us to have more successful elicitation sessions.

Can be presented as a talk or workshop