Tools don't solve reliability problems, people do! Ensuring we have effective processes and a shared understanding of our reliability goals are more crucial to creating a holistic assessment of your products reliability than the tools used to observe it. Despite a wealth of available monitoring tools, leaders can lack a common framework for defining reliability, balancing investments, and setting expectations. By applying Site Reliability Engineering (SRE) principles like Service Level Objectives (SLOs) and error budgets to create a structures, data-driven approach, Immersive learning experiences and embedded coaching, product leaders and engineers gained practical skills to help set baselines, use error budgets for prioritization, and automate monitoring with InnerSource practices. Join us to explore how we standardize reliability expectations within large organizations and help transform reliability from an abstract goal into an organizational practice.

Desired Learning Objectives:

• Analyze how SLOs and error budgets enhance decision-making in balancing reliability and feature delivery.
• Understand how to create baseline SLOs and derive actionable error budgets for their own products.
• Evaluate the effectiveness of immersive learning and embedded coaching techniques in driving SRE adoption across different roles.