Session
Cloud Conversational AI
Building a website chatbot with Dialogflow CX provides an advanced, scalable solution for enhancing user interactions through AI-driven conversations. This paper explores the process of designing and deploying a chatbot using Dialogflow CX, leveraging its powerful natural language understanding (NLU) and state-based conversational flow management. The chatbot can handle complex user queries, integrate with backend systems via webhooks, and be embedded into a website using web-based messaging APIs. Key considerations such as intent recognition, entity extraction, session management, and response generation are discussed. This solution enables businesses to automate customer support, improve user engagement, and streamline online interactions through an intelligent, context-aware chatbot.
Rodgers Ndocha
Google Developer Expert (AI & Cloud)
Nairobi, Kenya
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