Session

Collapsing Business Applications: the AI driving the UI/UX Revolution

"As we enter the Era of Agents, the notion of Business Applications - of CRUD databases with a bunch of business logic - is collapsing.

The logic is going to agents who are multi-repo CRUD - they won't discriminate what the back end is. They will update multiple databases."

These are the paraphrased words of Satya Nadella, Microsoft's CEO, in January 2025.

So what does that mean for products such as Dynamics 365 and Power Apps that are very static UI-led?

Once all the logic is in the AI tier, what will that ultimate futuristic expression look like?

This session gets hands-on to explore the evolution already being seen as AI drives the UI/UX revolution and we pivot to the concept of the "UI for AI".

This session uses hands-on demonstrations to show how AI is driving the UI/UX revolution in the Dynamics 365 Business Applications.

Covering the latest in the evolution journey, including, but not limited to:
• Immersive Copilot Homepage previewing in Dynamics 365 Sales Hub
• Project Sophia as the Business Research Tool previewing in M365 Copilot for Sales
• The AI Workspace of previewing Sales Research Agent in Dynamics 365 Sales Hub
• Project Board(?), still a work in progress for Dynamics 365 Customer Insights - Journeys

Sharon Smith

Microsoft Dynamics 365 Solution Architect for ANS Group

London, United Kingdom

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