Discover how the Business Industry Copilot (BIC) group & COO's Office is helping customers lead with AI by turning their most ambitious ideas into reality. In this session, we will take you behind the scenes to explore how the team uses AI-powered agents throughout the customer journey—from discovery and assessment to deployment. You will learn how we enable organizations to identify high-impact scenarios, accelerate solution design, and build their own agentic use cases. Whether you are just starting your AI journey or scaling enterprise-wide, this session will offer practical insights and inspiration to help you unlock the full potential of AI and agents.