Traditional efforts to improve communication skills focus on models or strategies that, while valuable, overlook one key factor: the internal work that is often necessary to improve the way we communicate with others. Developing an impactful communication style requires that we attend to important elements of our “inner operating system” such as thoughts, feelings, values, and decision-making models.

The audience will:
• Describe at least five communication traps they fall into that undermine communication
• Identify their most pressing personal challenge when it comes to communication
• Understand how their inner narrative and stories will influence communication style
• Apply two simple but powerful tools for generating the right mindset to support better communication and the power of storytelling