Session
Bot meets knowledge base - secure and intelligent chat bot with GPT in Power Virtual Agents
Embrace yourself into an era of intelligent chatbot using large language model (LLM) like GPT.
In this session, I will demonstrate:
- best practices on decoupling content/topic using GPT features
- improved bot authoring experience
- secured and responsible chat bot
Decoupling content from actual PVA bot allows true citizen development of chat bots. Instead of copying topics, bot meets where the content is, so the bot always returns the most recent and easy to maintain GPT conversation booster feature. This should also aid in enabling more bot makers and increased adoption.
Not to forget, this session will have emphasis on Responsible AI features so what is there to not like. I hope to see you all.
Uday Adhikari
Microsoft Biz App MVP and Power Platform Lead (Accenture - North America)
Austin, Texas, United States
Links
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