AI agents are moving beyond chatbots into production operations - investigating incidents, correlating observability signals, identifying root causes, and, with the right controls, helping resolve issues.

In this session, explore how Azure SRE Agent enables governed autonomy through Notify, Review, and Autopilot modes. Using a live payment-service incident, we’ll examine how an agent investigates, diagnoses a regression, and recommends or executes remediation within defined security, permission, and human-oversight boundaries.

Leave with a practical framework for evaluating whether agentic operations tools are ready for your production environment.