Session

Leveraging AI for Security Compliance

Security Compliance is one of the most vital programs a company uses to improve its security posture, align itself to global expectations, and maintain industry-level standards. Answering security compliance questions from customers/prospects is considered one of GRC’s major pillars; however, the manual labor it takes to answer these questionnaires is still a big nightmare. Having dedicated teams to perform these tasks can cost companies time, effort, and money.

While most companies invest in training compliance professionals in responding to these customer questionnaires, we came up with the idea of training bots to perform the first level triage to answer our customer questions.

This presentation will cover how Cloudflare came up with this idea of using AI Chatbots, and how they can serve as an effective mechanism to automate some of our most mundane tasks in the compliance ecosystem.

Aishwarya Ramesh Nagarajan

Security Engineer, Cloudflare

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