Ever wondered if a chatbot could run a bar? In this lively session, we take a pirate-themed tavern and turn it into a testbed for serious AI. Using Microsoft Copilot Studio, we’ll build an agentic chatbot that helps our fictional bar crew restock rum, track gold (ahem, revenue), and keep customers happy – all while showcasing real-world business value.

We’ll walk through designing actions, injecting knowledge, and demonstrating reasoning across tasks – proving that Copilot Studio can handle more than just office work. Whether you’re in retail, hospitality, or logistics, you’ll leave with ideas on how to bring intelligent, responsive AI into your workflows with swagger and smarts.