Session

OPEN Session: The Multi‑Workload Challenge: Predictable Failover Across the Stack

As Intuit’s financial platforms scale globally, disaster recovery and failover must work reliably across heterogeneous workloads—stateless services, stateful data tiers, scheduled jobs (cron), and asynchronous/background pipelines. This session shares how we translate RTO/RPO objectives into concrete multi‑region architectures (active‑active and active‑passive), global traffic steering, and data continuity strategies that preserve correctness under partial failures, network partitions, and cascading retries.

In this talk, I’ll share how we choose the right failover approach by workload and criticality, how we operationalize readiness with automation, health gates, and regular drills, and how we measure what matters so recovery is predictable, fast, and boring. You’ll leave with patterns that work, pitfalls to avoid, and a simple decision checklist you can adapt to steadily raise resilience in your own organization.

Akshay Pratinav

Intuit, Senior Staff Software Engineer

Mountain View, California, United States

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