Keeping people working at "100% capacity" actually lowers productivity, just as filling in wait times with other work and hiring "rock-star" programmers lowers productivity. In this session, you'll learn why this is the case, and how to maximize productivity by doing less. You'll also learn the basis of the Theory-of-Constraints thinking and other core Lean concepts that apply to software construction. This is an "everything you know is wrong" kind of session, where "common sense" is not doing you any favors.