The digital transformation wave has touched many organizations across a multitude of industries, but for those that are yet to take the leap, speedbumps such as fragmented data, lack of traceability, or even unusable data are unfortunately still a part of “business as usual.” This session shares an overview of the ground-breaking digital transformation for a major client in Miami government. We are going to cover the integration of sustainable digital solutions utilizing Microsoft Power Platform tools to overcome these hurtles, while also highlighting lessons learned to support low-code/no-code citizen developers in effecting change at an enterprise level.

Over an 18-month period, three key Power Platform solutions were successfully launched, fully revolutionizing the way the client captured, analyzed, and projected program data points. Strategic development, deployment, adoption, and support of these low-code upgrades granted the client the ability to coalesce each piece of this disjointed data into a complete puzzle for identifying the health of their portfolio and using data for informed and timely decision making.

The solution delivered to the client encompasses the full potential of the Power Platform. Data is collected in a series of Power Apps embedded in Power BI reports, saved back to a SharePoint site, while automated reporting and paginated reports from this SharePoint are regularly shared with designated stakeholders. The groundwork of this solution was designed with scalability in mind, and this approach has set the client up for success in the continuation of their digital journey.

This presentation is going to be punctuated with real-life deep dives into the technical and non-technical development processes. We are going to share some insights and key takeaways from this successful initiative, valuable for both developers and end users working to upgrade data management processes at the organizational level.