Session

#PowerCommunity: Top Tips for Implementing Customer Service with Power Virtual Agents

No matter if you are a business expert or IT developer, you will learn to Enhance customer experience by Integrating PVA bots with Customer Self service Portals!!

We will see in the live demo how to integrate PVA with Customer Self service portals which enhances the customer experience and organization productivity.

In this session, we will see lesson learning and best practices to consider while designing and implementing PVA chatbots, what's new, and what is in roadmaps along with Live demo.

Ambesh Singh

Ex- Microsoft | Dynamics 365 & Power Platform Architect | Azure | Power Pages and Copilot studio SME (MVP | MCP | MCTS | MCSA | MCSE)

Berlin, Germany

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