Building and maintaining a five 9s system isn’t just about the tools and technologies. Development culture has a big part in how you keep a system available while scaling it up and supporting more features, users, and locations.
A healthy learning culture, supporting the development, not repairing mistakes, and identifying weak points is another tool in the engineering toolbox.
In this talk, we will discuss how to create a learning culture using debriefs, what to avoid, and how to instill change in an engineering organization.