This session focuses on future-proofing Dynamics 365 implementations by effectively using configurations and customizations. enVista experts will share best practices for configuring and customizing Dynamics 365 to ensure easy maintenance, scalability, and seamless future upgrades. The session will emphasize the "configuration first, customization as a last resort" principle, demonstrating how to leverage Dynamics 365's out-of-the-box functionalities to meet complex business needs without heavy coding.