Agent building without considering end-users’ experience is like trying to play Bohemian Rhapsody on a broken guitar—chaotic, messy, and frustrating for everyone involved. Developers often jump in full of enthusiasm, only to face messy outputs, poorly summarized data, and automation flows that leave users scratching their heads. Without a solid design, human-in-the-loop strategies, and testing, your outputs can miss all the right notes.

The key to success? Leveraging Adaptive Cards with clarity, formatting outputs effectively, and keeping humans in the loop for critical interactions. Testing your cards in advance and embedding them seamlessly in Power Apps, Power Automate, or Power Pages ensures your automation flows feel smooth, intuitive, and ready for prime time. With the right approach, your Copilot Studio cards can hit the perfect UX chord every time.

In this session, I’ll guide you through the key elements of Adaptive Card mastery in Copilot Studio. You’ll see live demos, learn best practices for card design and output summarization, explore human-in-the-loop automation patterns, test like a pro, and embed your cards into real applications. Walk away ready to turn your Adaptive Cards into a rock solid, crowd-pleasing experience.