Organizations are moving quickly to adopt AI, but introducing new technology does not automatically improve how work gets done. Without clarity around roles, workflows, decision-making, expectations, and accountability, AI can create more friction instead of less.

This interactive session explores AI adoption through a people and operations lens. Using the CLEAR Transformation Framework™, participants will learn how to identify whether friction is coming from people, process, communication, or systems; recognize where employees and managers need greater structure and support; and evaluate whether AI tools are actually improving workflows or simply adding another layer of complexity.

Participants will leave with a practical approach for identifying high-value AI use cases, addressing the people and process issues that can derail adoption, and creating a focused 30/60/90-day plan for moving from experimentation to effective implementation.