Communication is one of the keys to successful Microsoft 365 adoption. It encourages the use of the new tools, reduces fears of change, and promotes acceptance of the new tools. Communicating to employees in a timely, open and honest manner is a form of appreciation. Nevertheless, communication is often neglected or hardly takes place at all.

Antje Lamartine, an experienced M365 Change Managers, shares her practical experience from customer projects and
- sheds light on the central importance of communication in the context of Change Management;
- addresses critical factors to consider when creating and implementing a communication plan;
- presents practical guidance on how to develop a solid communication plan;
- and shows how a communication plan can be displayed transparently and centrally with the help of Microsoft Planner.