This session shows how to overcome Dynamics 365 CE implementation challenges, including sales resistance, misuse, or underutilization.

It provides guidance and a framework to help sales teams sell, making them more confident and motivated to use D365 efficiently and effectively, while also helping enablement reinforce winning behaviors, and helping management improve forecasting accuracy.

We’ll explore proven methods and best practices that transform D365 from a sales compliance task that annoys sales reps and leads to a dirty pipeline, into a strategic engine, helping sellers sell and management manage.

Clients using these methods and frameworks have seen a 16% increase in bookings in the first two years of implementation and a win rate improvement from 58% to 74%.

Attendees will be able to benchmark their current D365 usage, adopt three practical implementation plays, and leave equipped with a coaching checklist based on native D365 to improve results.