Session

Microsoft Work IQ: Making Copilot Studio Agents Understand How Your Organization Actually Works

Copilot Studio enables Power Platform builders to extend Microsoft Copilot with custom AI agents. However, many agents still behave like reactive chatbots, responding to prompts without understanding how work happens inside an organization.

Microsoft Work IQ introduces an intelligence layer that allows Copilot and Copilot Studio agents to reason about organizational relationships, priorities, patterns, and historical signals across Microsoft 365. This context fundamentally changes how Copilot extensions and AI agents behave in real enterprise environments.

In this session, we explore Microsoft Work IQ through the lens of Power Platform extensibility and Copilot Studio agent design. You will learn how organizational context influences agent reasoning, personalization, and decision-making, and how to design AI agents that extend Copilot beyond generic productivity scenarios.

Through focused demos and architectural walkthroughs, we demonstrate how Power Platform builders and architects can design work-aware AI agents using Copilot Studio and Microsoft’s AI stack.

This session is designed for Power Platform developers, solution architects, and AI practitioners who are building intelligent Copilot extensions and agent-based solutions.

What You Will Learn:
- How Copilot Studio acts as an extension layer for Microsoft Copilot on Power Platform
- Why organizational context matters when designing Copilot extensions and AI agents
- What Microsoft Work IQ is and how it differs from Microsoft Graph, Dataverse, and prompt engineering
- How Work IQ influences agent reasoning and behavior in Copilot Studio
- Architectural patterns for building context-aware AI agents on Power Platform
- How Work IQ fits within Microsoft’s AI stack alongside Copilot Studio, Foundry IQ, and Fabric IQ

Artem Chernevskiy is a Microsoft Most Valuable Professional (Azure AI Platform) and CEO of AI Cloud Agency (AICA), with over 20 years of experience delivering enterprise solutions on the Microsoft stack. He has hands-on experience working with Microsoft Viva Advanced Insights, with a focus on organizational work patterns, productivity analytics, and data-driven decision making.

Artem works closely with organizations to apply Microsoft AI technologies to real-world enterprise scenarios, helping teams move from experimentation to measurable business impact.

Katerina Chernevskaya is a Power Platform Architect, BizApps MVP, and Microsoft Certified Trainer. She designs enterprise-grade Power Platform solutions with a strong focus on Copilot Studio, agent architecture, and AI-driven experiences. Katerina helps organizations translate complex business processes into intelligent, maintainable AI solutions on Power Platform.

Artem Chernevskiy and Katerina Chernevskaya are winners of the Microsoft Global Hack Together Hackathon 2025, where they built AI-first solutions leveraging Microsoft Copilot, intelligent agents, and organizational context.

Artem Chernevskiy

Azure AI Platform MVP

Razlog, Bulgaria

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