Session
How to (smartly) automate customer engagement (sales) through chatbots
Fully autonomous guided selling process through Adaptive Cards, Conversational AI, Power Automate and out of the box D365 Sales functions.
We start with standard D365 Sales Enterprise system and demonstrate how we can convert that selling system into a fully autonomous selling machine through the use of Conversational AI, Adaptive Cards, Power Automate and some ingenuity.
If you ever wondered how you can make D365 customer-friendly, this session is for you.
Artur Zielinski
Co-Founder of CRM Bot - Conversational AI for your d365 / Power Platform
London, United Kingdom
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