The role of the Microsoft 365 Administrator is evolving rapidly as AI becomes embedded across the platform. Admins must not only understand core tools and configuration but also how governance, data security, lifecycle management, and automation all contribute to safe and effective AI adoption.
This hands-on workshop is designed to equip Microsoft 365 admins with the modern skills and governance mindset needed to operate and protect an AI-powered tenant. Participants will gain practical experience across the breadth of administration with a strong focus on content security, lifecycle controls, automation, and monitoring aligned to Copilot readiness. Hands-on activities, demos and real-life use cases will be shared for participant engagement.
Module 1 - Microsoft 365 Admin Center & Role-Based Access: Overview of the M365 Admin Center, Role-Based Access Control (RBAC) & least privilege, licensing fundamentals.
Module 2 - SharePoint Online Administration Essentials -Site types, storage & quotas, external sharing policies, versioning & content lifecycle controls
Module 3 - Teams Admin Essentials: Expiration & archival policies
Guest access governance, M365 group & team lifecycle, policies and settings.
Module 4 - Monitoring, Reporting & Automation: Usage and Adoption reports, audit logs, SharePoint Advanced Mgmt., 3rd party options. Certification paths.