Whale, whale, whale… what do we have here? The new app you just released is capsizing in production and ruining your day at the beach. Customers are complaining about not being able to login. What's going on? You are tasked with figuring out why a tsunami of requests crashed the server. Was it a shark byte on the mother board? Or just a salty user with sunscreen on their fingers hitting the wrong key?

Come join us as we plunge into the world of IT problem-solving. We will act as your lifeguards and guide you in the mindset and processes, so you can tackle any problem that washes ashore! Using our totally tubular interactive “choose your own adventure” scenarios, you'll learn to solve problems like a pro!
Avoid the turbulent waters as we dive below the surface to get to the root of problems, giving you the skills to keep things afloat no matter the environment. Perfect for beginners, this class requires no prior setup. Get ready to surf the waves of troubleshooting and shore up your skills in a fun no risk environment.

This hands-on workshop will help attendees learn how to troubleshoot application errors quickly. We've created choose your own adventure scenarios that outline realistic problems to help learn how to navigate to the root cause effectively. Each scenario allows you to retry and improve your efficiency based on the route you choose based on principles we teach in the class. This is a fun interactive way to help grow in problem solving with no required setup since our adventures all run in a browser.