Session
Building an AI-Powered Sales Agent with Microsoft Copilot Studio
Join us—two tech enthusiasts passionate about exploring the latest innovations—as we guide you through a hands-on, technical journey using Microsoft Copilot Studio. In this session, we’ll demonstrate how to build a custom AI agent through the lens of a relatable, real-world scenario: a mobile sales manager navigating daily challenges on the road.
We'll tackle common issues such as real-time data access, task automation, and proactive client engagement—all while showcasing Copilot Studio's core capabilities.
By the end of this session, you'll learn how to:
Design a Conversational Agent with Copilot Studio: Get step-by-step guidance on building an AI agent tailored to your business needs.
Identify and Solve Mobile Sales Challenges: Discover the unique problems faced by on-the-go sales teams and how AI agents can provide practical solutions.
Automate Repetitive Tasks: Learn how to streamline processes like document generation and payment plan suggestions to reduce administrative work.
Leverage Geolocation and Scheduling Tools: Use location data and smart scheduling to optimize sales routes and customer interactions.
This session will equip you with the skills to extend Copilot Studio with Power Platform components—empowering you to deliver smarter, more efficient business solutions.

Ben den Blanken
Microsoft Business Applications MVP and Power Platform Lead at Wortell
Huizen, The Netherlands
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