A plain-English session for SME owners with no jargon and no fear. Part one explains what AI actually is and how to use it safely; part two walks the real jobs it does day-to-day (enquiries, pricing, listings, reviews, books); part three covers getting found in the Age of AI - GEO and AI search - when customers ask ChatGPT or Claude for a recommendation. Tailorable to any industry; first delivered as a paid workshop for the Bed and Breakfast Association of New Zealand.

Audience: small and medium business owners. Format: workshop or keynote, 60-90 minutes, tailored to the industry.