Automating a terrible process doesn't make it any less terrible. As DevOps and Platform engineers, we see this often. I worked on an app where deploying to production had a 60% chance of needing an emergency fix. This couldn’t go on. I automated the manual steps, but it didn’t solve the core issues.

The old process was scrapped, and a new one was built with input from many roles. Today, we’d call this the golden path. Building it was hard; getting teams to use it was harder.

This session shares lessons from building and adopting the golden path:
- Knowing when to improve or replace a process
- Highlighting the new process’s benefits
- Training and onboarding teams
- Managing edge cases
- Encouraging contributions while considering all needs
- Setting up guardrails to guide developers

Join to learn how to create and implement a sustainable process.

The target audience for this session is any platform or DevOps engineer responsible for building processes for their organization. The database deployments are a framing device. There is no specific technology requirements, and anyone with 1+ years of experience should benefit.