In today's tech-driven world, where security and efficiency are paramount, Role-Based Access Control (RBAC) has become an essential strategy for managing permissions and access. The intersection of support engineering, site reliability engineering (SRE), and AI tools presents unique challenges and opportunities for RBAC implementation. We'll touch on how to share the responsibilities between machines and humans efficiently.

This talk will be particularly relevant for IT managers, system administrators, and team leads who are responsible for maintaining robust and secure IT infrastructure.

Learning Goal
The intended takeaway from this talk is a clear understanding of how to define and implement RBAC strategies tailored to the needs of support engineers, site reliability engineers, and AI tools. Practical steps to enhance security and operational efficiency through effective RBAC policies will be outlined. Additionally, insights into ongoing management and auditing practices will be provided to ensure RBAC strategies remain robust and effective over time.