Everyone’s got a jaw‑dropping demo; far fewer have a dependable agent in production. On this panel I’ll bring a Microsoft‑first practitioner’s lens—Azure AI Foundry, Semantic Kernel, Copilot Studio, and Fabric—to the questions leaders actually wrestle with: which use cases return value fastest, where “computer‑use” agents beat APIs (and where they don’t), and how to keep costs, latency, and reliability inside guardrails. No sugar‑coating—just field truths and trade‑offs.