Teams have evolved from documenting requirements to creating product definitions with techniques like journey mapping and user stories. Our effectiveness has increased and we’ve become user-centric. But what if the way we’re currently using these techniques is actually holding us back? In this session, we explore how co-creation combined with these techniques and other critical thought models is what unlocks empathy, creativity, shared understanding, engagement, and more impactful solutions.

Learning Objectives:
• Understanding of Decision Making and Commitment (Command, Consult, Consensus)
• Leveraging divergent and convergent thought
• How to include co-creation within your team and process
• When to discover and explore with code and when to learn through models