Scams are getting smarter. Victims are getting younger- and older. And cybersecurity still hasn’t figured out how to help the people who need protection the most. This talk walks through real-world examples of modern scams targeting seniors, kids, and everyday users- and the security gaps they exploit. It covers emotional attack patterns, where technical tools fail, and how defenders can design systems that actually work in the wild. From failed alerts to AI-powered coaching, attendees will leave with practical strategies for protecting people who don’t live in the SOC.

This isn’t just another phishing talk. It’s a human story with technical insight, actionable tools, and a bit of dark comedy. Because when your mom forwards you a scam email… you respond with architecture diagrams and empathy.