Model-driven apps provide value through structure and security, but the most impactful user experiences are often linked to reduction of friction in everyday work. In this session, MVPs Andrew Bibby and Cathrine Bruvold explore how Power Apps custom pages can be used to thoughtfully extend model-driven apps and Dynamics 365, creating landing experiences and contextual interactions that guide users, surface the right information for decision-making and close functional gaps through custom design.

Rather than presenting the technical implementation of custom pages step-by-step, this session focuses on showcasing great use cases and extensibility scenarios. Through real-world examples, inspirational ideas and live demos, you will learn how custom pages can bring together organisational data and external information into purpose-built experiences that support existing processes. Understand patterns for using custom pages as entry points, interaction with data, AI and Copilot Studio Agents, and how intentional design can improve data accessibility and reduce manual effort by bringing multiple processes into a single, coherent user interface.

Attendees will leave inspired with a new perspective on model-driven apps, not as "one of the many" rigid business systems, but as flexible foundations that can be extended with intention and creativity using custom pages.