Session
Quality Assurance of… Communications!
Communication is a key. But how does it work?
I'll share strategies for effective communication at work and examine two aspects:
- the rational side, with a practical checklist to guide you through communication process,
- and the emotional side, focusing on creating a comfortable and safe space for yourself and others.
The session centers on a high-stakes scenario: asking for a salary rase.
This is an interactive talk: the audience brainstorms what to do based on a scenario, and I comment on their ideas and add best practices they may not have mentioned

Veronika Ilina
Communications & Community manager
Berlin, Germany
Links
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