Session

Designing Systems of Compassion

Look…the way we’re working isn’t working. At best, people act with chaotic complacency. At worst, creative problem-solving and critical thinking are punished. This results in burnout, anxiety, depression, apathy, helplessness, and hopelessness. In short, not for humans. Our businesses, orgs, depts, teams, and people cannot innovate, adapt, or evolve.

Doing awesome work requires accepting and executing in a business landscape that’s in constant flux. Future leaders need to amplify humanity, provide optionality, calibrate talent, and round out people’s needs. Being this kind of leader starts with you - your needs, your opportunities, and your compassion.

Louder, this time for the folks in the back…the way we’re working isn’t working! The path forward? Together, we can nudge towards a System of Compassion - a system that focuses on humanizing people, empathetic leadership, and work that matters. We are at an inflection point where we each have a choice. The future holds promise!

Charlotte Chang

Thriving in the Art of Creating Joyful Products & Exceptional Customer Experiences

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